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1.when you place the order, if you are not standard size ,please leave your accurate measurements. If you are standard size, check our size chart, we make the dress size according our size chart.
2.The package tariff is paid by buyer,it is charged by your country customs.Hope you know that.For Brazil order,please leave your CPF in your order,the customs need it.Thank you!
Q: How to custom made measurements?
First, you can choose any size to place order, it is just for payment, and then you send me your measurements, including:
Bust ___ inch or ___cm,
Waist ___ inch or ___cm,
Hips ___ inch or ___cm,
Hollow to hem(with shoes) ___inch or ___cm ,
Your Height(with shoes) ___ inch or ___cm,
Arm Length ___ inch or ___cm.
Q:How to custom made colors?
You can choose your color based on our color chart or contact us.
Q: Production time and shipping time?
A: production time is 35days
When you place order, you can check total shipping time.
1. Shipping cost: Click;”Shipping and payment”tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
2. Time in transit: Transit time varies with different shipping methods.3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.
Logistics transportation
Here are the main logistics we are using for your order, you can learn about the deivery time for each express method and well arrange your order time.
1.You have 5 days to decide if the items are right for you after you received them.
2.You can return or exchange any unworn,unwashed,unaltered,undamaged items in original package including your order No.
3.Return shipping fee is paid by buyer.
4.In order to slove your problem as soon as possible,please contact us first and tell us your return season.
5.After we received your returning parcel info and tracking No. we will refund your money to your account within 3-10 working days.
6.We are so sorry about that if you received item that is not what actually you order or not the same as the pictures show or the description says on webpages.
7.All the dresses are copies from the web pages,not exactly same absolutely.but we try our best to make the dress close to the pictures.so please purchase rationally.though it is cheaply.
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!
if you have any questions please ask me before payment or leave a new message to me when you make it,we will answer you within 24hours.thank you