You can know more from here:

https://www.youtube.com/watch?v=CyrRWooqtfw and amp;feature=youtu.beTips:The following areas can not be delivered by Spain shipment!!!!!!!1. Spain : Zip code start with 35,38,51,52.2. France: Zip code strat with 97, 98, 99, 20 3. UK: Zip code stard with BT, GY, HS, IM, JE, ZE Please choose other shipment method.

Luxury packaging,Best Choice of a present.Good home assistant. Function: 1 Dry wet mopping.Powerful 1800Pa suction for thin carpets, tiles, and wooden floors. Effectively cleans pet hair, hair, dust, paper dust, etc. 2 Anti-scratch tempered glass-top cover for protection, infrared-sensor for evading obstacles, and drop-sensing tech to avoid falls. Automatically recharges . 3 Easy to operate and install, scan QR code to download APP, you can remote control and timing function. 4 An additional gift a brush. 5 1.5 hours durable cleaning : 1.5 hours cleaning time cover the whole house(around 150 square meter) per single charge aroud 5 hours built in 2500mAh lithium battery, soft cleaning noise enjoy high quality family life Box Content 1.Side Brush ×42.Brush 3.Adaptor 4.Mopping assembly 5.Recharge dock6.English Instructions 7.Robot vacuum cleaner 8.1 year warranty

You can scan the QR code to download the app.Support Russian, Japanese, French, English, Spanish..

To Brazilian buyer

Due to the COVID-19, Brazil’s customs are very strict, which prevents my goods from being delivered to Brazil’s overseas warehouses. It can only be sent directly from China to customers. Here are a few instructions:1. The logistics time limit is about 30-40 days2. The customer needs to contact the postal service and pay the tax on the postal official website. I will declare the price as low as possible to reduce the customer’s tax, which is about 30 US dollars3. If the package is detained because of unpaid tax, I will not be responsible for it. Buyers are required to clear customs and pay taxes by themselves4. Because the current customs clearance efficiency is low and the logistics timeliness is unstable, if the package were not be delivered please contact me to extend the delivery time5. If the goods are lost or damaged, I will refundThank you

Q and amp;A

Q:I can’t connect with my phone.A:Here is a link to tell you how to do.https://www.aliexpress.com/item/4000241944189.htmlQ:The vacuum cleaner can not find charging base.A:Keep the charging base on the power,keep vacuum cleaner close to the base.Double-click the button of the vacuum cleaner.It will return to the base.(It may be 1 or 2 minutes to find it at the first time Because it has to be familiar with the surrounding environment. )Q:I can’t use timer function .A:Please contact with us ,it may the APP version question.Upload the APP just OK.Q:The vacuum cleaner doesn’t work and the red light flash with a sound .A:Don’t worry about it.Daily instructions and solutions in the manual.Most of reason is “Hair blocked gear”,Just clean it.Q:About tax.A:We have 3 warehouse ,Spain ,Russia and Brazil.You don’t need pay for the tax if it shipped from warehouse.Brazil buyers can buy it at this link:https://www.aliexpress.com/item/4000235022692.htmlIf you choose shipping from China ,you may pay for extra shipping cost and tax.

Warranty We strive to ensure 100% satisfaction of every customer, so that we inspect 100% our product before shipment and offer 3 years warranty.Please note that our returns and exchange service is limited to all purcharses made from Isweep. If you purchase from a different retailer, please contact them directly. (Unauthorized reselling of Isweep products is prohibited) Shipping and Customs TaxIsweep have 2 warehouses in Russia and Spain .The package can be sent to most European countries and do not pay for the Customs Tax if you choose shipping from Spain or Russian.For countries that cannot shipping from overseas warehouses,Isweep will send it form Chinese warehouse via DHL,J-NET or other express service.We will declare as lower price as we can,but the resulting tariff is borne by the buyer if necessary.Please provide us with your relevant information so that we can process the customs clearance.Refund and ReturnWithin 7 days of receiving the goods, if the product has non-human quality problems.We can return or refund for you,we pay for the shipping cost.If for personal reasons, we support a return within 7 days，buyer pay for the shipping cost. However, you need to leave a note and specify the order number and the reason for the return, and the product and packaging are in good condition and will not affect the re-sale. Otherwise, they will not be processed. We will process your refund or exchange after confirming that the goods have been checked.FeedbackIf you are satisfied with our products and services, please leave a positive feedback.If you have any questions, please contact us in time and the staff will immediately handle and solve your problems.ISWEEP MAKE YOUR LIFE BETTER!