A:  1)Your  hair  extension  tangle  due  to  dryness,  oil  dirt  built-up,  salt  water,  chlorine  and  not  combing(wide tooth  comb)  out  your  hair  daily
2)  Make  sure  to  wash  condition  your  hair  at  least  once  a  week,  twice  a  week  is  better.  Use  olive  oil  to  moisten it smoothly  or  consult  your  stylist for more help.

2.  Q:  Can  I  dye  the  hair? What Should I pay attention to?

A:  All  our  hair  can  be  dyed  to  the  color  you  want,  except  #613,  but  you  need  do  it  professionally  to  get  the  exact color  without  damage  the  hair.  As  virgin  hair  will  be  easily  dry  after  leaving  the  hair  donor,  so  don’  t  dye  or restyle  the  hair  too  frequently,  it  will  harm  the  hair  badly.

3.  Q:  Why  does  my  hair  loose  the  pattern  after  washing?

A:  Wavy/curly  hair  was  made  by  steam,  without  any  chemicals,  so  the  texture  will  be  looser  after  washing.  Pls kindly  understand  that  we  do  it  to  maintain  the  hair  for  lifetime  and  keep  its  natural  state.  You  can  restyle the  hair  to  get  special  style.

4.  Q:  Why  does  gray  hair  exist  in  my  hair  bundle?

A:  Virgin  non-dyed  hair  will  have  a  few  strands  gray  hair  or  split  ends  inside,  it’  s  normal  and  not  a  quality  problem.
We  usually  collect  the  hair  carefully  during  production,  but  we  can  t  guarantee  100%  no  gray  hair  or  split  ends.please  understand  and  pick  up  the  few  strands  out  by  yourself.  Thank  you  so  much  for  your  understanding.

5.  Q:  How  long  does  the  hair  last?

A:  Our  hair  can  last  for  a  very  long  time  depending  on  how  you  maintain  it.  Some  customer  care  it  very  well  and use  it  more  than  12  months.  Treat  it  like  your  own  hair  and  take  very  good  care  of  it  to  last  longer.

6.  Q: How do I wash my hair extensions?

A: Wash the hair in one direction. From top to bottom, avoid washing hair upside down in the sink. Use shampoo and conditioner that are for dry hair and add moisture. Wash hair directly after swimming. When brushing your hair, start from the bottom and work your way up while holding the top part to keep it from shedding or stretching.